Jalal Yousef Sami Khraishah

Senior Legal Advisor | UAE Labour Law, Dispute Resolution & Risk Management

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Professional experience

Shaped legal operations within the consultation center, steering case management and regulatory alignment under UAE jurisdiction. Managed dispute resolution workflows and compliance reviews while maintaining documentation standards.

• •Managed and reviewed 4,300+ labour disputes annually, based on an average of 20 complaints per working day, within UAE Labour Law and dispute resolution procedures.
• •Prepared, reviewed, and facilitated 500+ settlement agreements and maintained supporting case documentation in line with applicable procedures.
• •Conducted 150+ legal compliance reviews to identify regulatory gaps and support compliance-focused case handling.
• •Achieved an 82% amicable settlement rate through legal consultation, negotiation, and coordination between employees and employers.

• •Provided 1,200 legal consultations on labour complaints, employment rights, and applicable UAE Labour Law provisions to support case resolution.
• •Received a Certificate of Appreciation for achieving a quarterly performance evaluation score of 87.5% in Q2 2020.

Reported to division leadership within a team managing labour dispute operations, directing the procedural handling, documentation, and early resolution workflows for employment grievances.

• •Delivered 1,200+ legal consultations regarding UAE Labour Law provisions and employment rights to resolve disputes.
• •Facilitated early dispute resolution through file review, legal guidance, and coordination between employees and employers.
• •Achieved a quarterly performance evaluation score of 87.5% in Q2 2020.

Provided legal research and analytical support across labour, civil, commercial, insurance, and real estate matters. Coordinated judicial execution procedures and liaised with courts and government authorities to track case progression.

• •Drafted legal memoranda, statements of claim, appeals, and enforcement requests while organising supporting documentation.
• •Reviewed case files, legislation, and evidence to prepare files for litigation and support case strategy development.

Directed insurance claim workflows and policy analysis, coordinating across clients and external stakeholders. Maintained extensive documentation repositories while supplying foundational legal advisory support for coverage disputes.

• •Managed documentation for 50+ insurance claims per month, supporting assessment, negotiation, and settlement follow-up.
• •Achieved a 90% resolution success rate in insurance claims through structured coordination and claims management.
• •Contributed to a 20% reduction in claims processing time through improved procedures and structured follow-up.

• •Prepared legal documents, organised case files, and maintained accurate legal records.

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